The Customer Experience Company believes that the establishment of trust and privacy is important to the continued growth of our business and the Internet in general. We also believe that the efficient collection, use and transfer of personal information serves to enhance the development of commerce, the Internet and electronic commerce, provided that such information is handled in a fair and responsible manner. Like many other organisations, when dealing with personal information, we must comply with the National Privacy Principles contained in the Privacy Act. Therefore, to inform you of our policies and activities with respect to the collection, use and transfer of personal information and related items, we provide this Privacy Policy.

Collection of Personal Information

We may collect basic contact information such as name, address, e-mail address, demographic data, and telephone and fax numbers when you contact us or as part of the registration process for certain areas of its web site. We may also collect this sort of information in the course of dealing with an individual.

Where practicable, the purpose for which we collect personal information will be made clear at the time of collection.

Use and Disclosure of Personal Information

We will use your personal information for the purpose disclosed at the time of collection or as otherwise set out in this Privacy Policy. We may also use or disclose personal information for a number of purposes, including:

· providing the products, services or information you request from us;

· compiling aggregate statistics of the use of our web site;

· maintaining and administering our web site;

· following up on comments and other messages that users submit to us through our web site;

· direct marketing and promotional efforts and to keep individuals informed of new developments and activities that may be of interest. If we contact you in this way, we will give you the opportunity to decline any further marketing communications;

· contacting and recruiting individuals who submit résumés through our or a third parties web site; and

Correcting, Updating and Removing Personal Information

You can generally access the personal information we hold about you by contacting us. We will provide you with access unless it is legally authorised to decline your request.

If you wish to change personal information that is out of date or inaccurate at any time, contact u via our web site or other means. After notice from you, we will take reasonable steps to correct any information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted you should let us know and we will delete that information wherever practicable.

We may refuse a request to access, amend or delete personal information in certain circumstances. If we do refuse a request, we will give you a reason for its decision and, in the case of amendment, we will note with the personal information concerned that its accuracy is disputed.

Data Security and Integrity

We have put in place certain technological and procedural security functions to protect the personal information we collect, use or transfer from loss, misuse, alteration or destruction. In addition, we will use reasonable efforts to remove an individual’s personal information when it is no longer required for the purposes set forth above. However, we cannot guarantee that such loss, misuse, alteration, destruction or retention will never occur, and make no representations to this effect.

Our Web Site

It is never necessary for users of our web site to provide any personal information to access or use our web site. If at any point we request personal information as part of the access or use of its web site, a user may opt out of providing such information to us, and the decision will not affect the user’s access to or use of the web site.

Additionally, we may collect personal information through its web site by using cookies and clicktrails. All information collected by means of cookies or clicktrails will not contain identifying information, and is aggregated and only used by We to develop and track traffic patterns and the volume of use of its web site. If you do not want to receive a cookie from our web site, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then refuse.

Third Party Web Sites

Our web site may provide links to third party web sites. We do not make any representations or warranties with respect to such third party web sites. Users of our web site should be aware the owners and operators of such third party web sites might collect, use or transfer personal information under different terms and conditions than us. Upon linking to a third party web site, users of our web site should inform themselves of the privacy policies of such third party web sites.

Contacting Us

Any questions or concerns regarding our Privacy Policy or information handling practices, should be directed to us via contact details available on the web site.

This document does not constitute a contract between you and The Customer Experience Company. We may amend this Privacy Policy at its sole discretion at any time.