What is Closed Loop Feedback?

Making organisations fit for the future

Customers give you feedback expecting action. Closed loop feedback is the shortest route to customer delight.

Why does it matter in the real world?

Occurs when organisations use processes to get customer insight to people that can take action on it in as close to real-time as possible.  

How do we get our answers?
The kinds of tools we use for

Closed Loop Feedback

Where we've used it before

Our case studies involving

Closed Loop Feedback

Where we've used it before

Our case studies involving

Closed Loop Feedback

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