What does New Ways of Working Involve?

Strategy

Companies leverage these techniques in order to deliver faster with less risk and more innovation.

Why does it matter in the real world?

Companies are under increased pressure to deliver better products and services, faster. Agile, Lean and Design Thinking can be tricky to embed into your organisation.

How do we get our answers?
The kinds of tools we use for

New Ways of Working

Behavioural Guidelines
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Contact Handling Procedures & Training
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CX Implementation Roadmap
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Customer Value Propositions
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Focus Areas & Initiatives
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Future Casting
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Prototyping & Testing
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Prioritisation
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Principles
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Staff Journeys
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Stakeholder Interviews
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Service Blueprint
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Where we've used it before

Our case studies involving

New Ways of Working

Digital identity: understanding the relationships behind authorisations

Australian Government: Digital Transformation Agency

Driving internal change and building an engaged culture to collaborate as one

Financial group

Where we've used it before

Our blogs involving

New Ways of Working

Event recap: The culture of data-driven decision making

Data, when used correctly, can be invaluable to your organisation and can transform your company

Part two: Disrupting design and tech with HCD and low-code

Forget keeping up - set the pace for your competitors with a new way of doing things.

Have a challenge, idea or opportunity?

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