What is an Employee Promoter Score?

Strategy

A simple, understandable number that summarises the holistic effect that many complex interactions have on your customer.

Why does it matter in the real world?

A measure of loyalty to and perception of company brand by employees via their likelihood to advocate working there to close friends and family.

How do we get our answers?
The kinds of tools we use for

Employee Promoter Score

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Employee Promoter Score

Where we've used it before

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Employee Promoter Score

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