What is System and Process Change?

Making organisations fit for the future

Human centred design ensures that systems and processes are fit for purpose. Think of it like an insurance policy against designs going wrong. Overcome customer disengagement and issues with adoption.

Why does it matter in the real world?

Making changes to systems and processes for the benefit of the people who use them; and involving them in the design of those changes so they become advocates for change.

How do we get our answers?
The kinds of tools we use for

System and Process Change Design

Where we've used it before

Our case studies involving

System and Process Change Design

Where we've used it before

Our case studies involving

System and Process Change Design

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