A measure of loyalty to and perception of company brand by employees via their likelihood to advocate working there to close friends and family.
A simple, understandable number that summarises the holistic effect that many complex interactions have on your customer.
A simple, understandable number that summarises the holistic effect that many complex interactions have on your customer.
Engaged employees directly correlate to improved customer advocacy. Companies with high customer advocacy have increased shareholder value.
Achieving culture change by understanding a company's articulated and unarticulated values, beliefs and attitudes and designing for the surrounding enviroment.
A managed, aligned process to implement cultural change in large organisations ensures success.
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