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Program Design 
and Management

Turn your strategic vision into measurable results while building momentum across your organisation

It's difficult to turn strategy and vision into delivery reality. Many transformations stall because teams lack alignment, clear priorities, and structured ways to navigate complex change. Without the right program design, even the best strategies fail to deliver.

We work with you to diagnose your challenges and accelerate progress through structured program design and collaborative techniques, maintaining focus on what matters to people during organisational and technology change.

How we help

We determine your goals, define what will get you there and mobilise your people for change

Our collaborative approach brings together the diverse perspectives crucial to success, aligning your teams on the outcomes and what needs to change. We use our expertise in transformation and program design to develop a framework and the right structures to support you in building and sustaining momentum, even when priorities shift.

What we deliver

  • Transformation Program Diagnostic to determine where your program approach needs to be strengthened‍
  • Acceleration Workshops turning months of discussion into days of decisive action‍
  • Cross-Functional Alignment to break down silos and build shared understanding across teams‍
  • Change Impact Assessment & Plan identifying what matters to people and creating clear pathways for successful adoption‍
  • Program Design including architecture, governance & ways of working that provide clear direction while enabling agile response to changing needs

Ready to drive lasting transformation?

Schedule a discovery workshop with our team to diagnose your challenges and start accelerating progress.

Schedule a call

Megan Crawford

Head of Public Sector Practice

Raj Mendes

Founder & Managing Director

See what else we do

Customer Strategy and Evaluation

Transform or develop new service delivery models that meet the needs of your customers and business priorities. We use data-driven insight to evaluate your current services or explore new service landscapes to reveal the focus and investments that will create the greatest value.

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AI Strategy

Develop actionable AI Strategy that transforms potential into competitive advantage. Build human-centred, tech-forward solutions aligned with your organisational priorities and customer needs.

Learn more

Experience and Digital Design

Create seamless experiences that drive measurable increases in satisfaction and loyalty while streamlining operations. Our human-centred approach balances user needs with operational realities, delivering practical solutions that delight your customers.

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Operational Excellence

Achieve sustainable cost reduction while enhancing service quality through streamlined processes and improved capabilities. We identify efficiency opportunities that maintain or improve the quality of experiences delivered.

Learn more
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